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Customer Reviews and Comments

March 03, 2020 3 min read 8 Comments

Here's some of the feedback we've received from our customers about our service, our sabers and sometimes both! 

John S. 

I just received my Brawler Saber today, and I am unbelievably impressed with the quality. I was super skeptical because of the reasonable prices compared to other manufactures, but I am overjoyed with what I received. The construction is very solid, and you have a lot of confidence that it won't break the first time you play around with it. The colors are extremely bright, and the sound options are great.
I will 100% be ordering another saber very soon!! (facebook review)

Andrew P.

Beautiful hilt with a powerful speaker and one of the few companies I saw that came standard with an RGB color changer. Absolutely love the feel and the multiple sound fonts were a nice treat. (facebook review)

Abe E.

Super easy to work with and very nice product, the hilt is super easy to customize. I got an all black duelist and turned it into a worn silver hilt with black accents with some sandpaper and elbow grease. so anyone looking to get into saber DIY this is a great place to start (facebook review)

*Note: Abe sent us a pic of his work. It's awesome! You can see it on our facebook page or instagram. 

Dalton M. "You have dope sabers and you're such an awesome guy and its fast shipping too which I love so I don't have to wait months like [-competitor-]."

Frank M. "Seriously super easy to work with fast and friendly. Made a custom saber in no time. I'd send anyone here. I already told friends to check them out." (facebook review)

Grant L. "Thank you so much! Y’all by far have the best customer service!"

Dan M. "I appreciate your help & insight. Sounds like you have a great thing going there... we'll be back for more..."

Geran V. "I placed an order! Looking forward to getting it. Thanks for the help. Just from this one conversation you have outshined most other saber companies in customer service."

Jake T. "The saber is great, thank you so much!"

Andrew P. "I received my saber and I love it!"

Nicholas G. "Hey Will! I just received your saber and it's super awesome!"

Dan M. "Really happy. Thanks again... and we'll probably be ordering more sooner than later (I want one now)!"

Dalton M. - Via Video: "I love it!!!!" *Shakes lightsaber violently*

Andrew P. "I went with the mystery box and ended up with the Solstice. It has a weighty hilt, the speaker is loud, and the colors you get are very vibrant. Having wanted a fancy lightsaber for awhile now I'm very happy with what I got considering the price compared to other sites. A great saber that didn't make my wallet cry."

Jay R.

First off I'd like to say rebelsabers has some of the best customer service I've ever seen. due to the coronavirus and the resulting shipping delays, my saber was coming in waaay later than expected, but rebelsabers kept me up to date and was very friendly and helpful. even after I got my saber, I was having issues with understanding the different functions and even how to turn on my lightsaber, I thought I broke it, but rebelsabers was very understanding and helpful and sent me a list of all the different functions, alerting me that i needed to hold the button for 8 seconds to wake it up from "deep sleep" mode. the product its self was all around great, beautiful lights, beautiful sound, and extremely durable. I let my friend try some flourishes with it and he dropped it on his stone patio like 3/4 times, and all there was was a tiny chip in the hilt that I easily colored in with a black sharpie and it looked good as new. I was however a little disappointed that the saber I got is only capable of "light/medium combat" as I was expecting to actually be able to full on fuel with it, I was unaware that the higher grade sabers were the actual combat sabers, so it seems I will have to be buying from them again to get a higher grade saber. I have no problem with that though as like I said, it was a pleasant experience, and the product is very good. (facebook review)

*Note: Jay received an Initiate Series which has smaller blades and generally a more light-weight feel. We recommend light-medium dueling with those (and mention that in product description as well). All other sabers are full contact!

Justin H. 

If I had to rate the samurai pride lightsaber from 1 to 10 i give it a 10

 

 


8 Responses

Leah W
Leah W

June 27, 2021

I currently have three sabers from here, one solstice and two new jarkai avengers. I have nothing but good things to say about each of them. They have more features than a good majority of sabers on the market, but they’re half the price of anything else I’ve been able to find. And they aren’t built cheap either. Not even CLOSE. They look amazing, they sound fantastic, and they hold up surprisingly well after heavy use. I have used my solstice almost daily for over six months and although it definitely has some minor scratches, its nothing compared to the abuses its endured from dueling and spinning. My newest sabers are also a huge step up in technological quality from my first one, so if you’re looking to get another saber but don’t like the way your old saber sounds, the sound fonts are MILES better now than they were. I was shocked when I turned on my new sabers and heard how much smoother and realistic the new sound fonts are. My only criticism that I can think of with these is that some of the removable/adjustable parts are, by design, easy to remove and adjust. While it does let you customize how they look, which is cool, it also means some parts aren’t super secure on the hilt. One of the parts on my solstice looked really cool but shifted a lot while dueling, and that caused some unfortunate scrapes and marks at the top of the hilt so I ended up having to take it off. For that reason if you want to do some seriously heavy dueling or intense tricks with your saber, I’d recommend getting a simpler design with fewer extra parts. My jarkai avengers are just one solid piece of metal besides the coupler, so I don’t have this problem with those. Its also a smoother hilt so it doesn’t tear up your hand while you spin it. Some of the coolest looking features can give you some serious blisters if you use your saber often. But with that being said, I have had zero other issue with my sabers. The other reviews are right in saying that the customer service is fantastic, they can answer any questions you have and they even helped me with a few small customizations I asked for. Seriously, you cannot go wrong with Rebel Sabers, they are BY FAR the best company in the industry.

Rebel Sabers
Rebel Sabers

June 17, 2021

Patrick – so sorry about that! I will have support email you ASAP to get this resolved.

Patrick
Patrick

June 07, 2021

I ordered the Dark Legacy Saber well over a year ago and never received the blade I had purchased for it. A different low quality blade was included with it. I was informed the proper darksaber blade would arrive shortly. I never received the blade or any update. The person I was corresponding with is now ignoring my e-mails that are asking for updates and asking where the proper blade is. Super disappointing as the hilt is solid and looks good but the product is useless without a blade. I still want my blade.

Al
Al

June 05, 2021

After doing a lot of research, I ordered my first sabers through Rebel Sabers. I chose a Light and Dark Combo for my son and I. Because my son is still younger, I emailed support and asked to have the 32” blades instead of the 36”. Alexandra replied promptly and put the notes into my order. 3 weeks later, my sabers have arrived. The fit and finish is gorgeous on both sabers. My son chose the Black Rook and I wield the Quicksilver. We couldn’t be happier. Thanks Rebel Sabers for a great shopping experience. We will definitely be repeat customers.

Charlie Pico
Charlie Pico

February 01, 2021

All I can say about rebel sabers is 10/10. Great customer service and great sabers! They may be a little fish in a big pond, but if you ever need good quality sabers followed by top of the line customer service, then rebel sabers is the place to shop.

Micah
Micah

December 28, 2020

I just got my Quicksilver and i am incredibly impressed, it has so many features, the loud volume is quite distorted and a lil too loud but it works really well for kylo’s sound font, and the colors MAN THE COLORS are so perfect, its such a well made saber and for the price i have NO complaints, the only thing i wanted look for that isnt already on this saber, is just a fade in lightsaber that slowly goes down to the tip of the blade as it ignites, but for this price once again, its already giving me so much, definitely worth the buy

David I
David I

December 25, 2020

This company is legit. Had a problem after charging emailed them on Christmas Day and got a response almost immediately problem solved! Kids happy on Christmas.

Ike Woodruff
Ike Woodruff

December 12, 2020

I just can’t believe how incredible the Mystic Knight is. Solid, and definitely a quality build. The electronics are top notch. The balance is on point. And can I say, it is one of the most BEAUTIFUL sabers I own. Not to mention the excellent customer service. I will be adding more of your sabers to my collection and singing your praise to the saber community. Thanks again

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